Synerphase is committed to providing the highest quality support while normalizing the total cost of ownership of your Oracle Human Capital Management (HCM) system. Your Primary Support Consultant (PSC) focuses on Oracle E-Business suite and has a wide range of experiences with different modules and functional and business disciplines in Human Resources Information Systems (HRIS).
By supporting a diverse customer base and in partnership with Oracle, we are exposed to software enhancements and issues for Oracle releases between 11 - 12.1. This exposure allows us to proactively provide enhancement recommendations and solutions. Your PSC will provide the consulting expertise and knowledge transfer for you to strategically manage your business function.
Through our Retained Hours feature, we allow access to unused hours for a year.
We provide support for the following Oracle Human Resources Management modules (releases 11, 11i , 12 and 12.1):